Join Our 5-Day Conflict Resolution Challenge
Learn to Address Workplace Tension Before It Destroys Team Performance
Conflict Is Inevitable
For most leaders, conflict is an unavoidable part of work. Statistics show that 85% of employees at all levels deal with workplace conflict to some degree, and the average worker spends over 2 hours every week involved in conflict – that’s hundreds of billions in lost productivity annually.
Employees also reported seeing conflicts turn into personal attacks against colleagues – and 1 in 4 employees even said avoiding conflict resulted in them getting sick or calling in absent from work.
The numbers don’t lie – there are very real consequences to mismanaging conflict.
But here’s the good news: there’s also a flip side. When handled well, conflict can actually lead to positive outcomes – better solutions, stronger relationships, and breakthrough innovations that never would have happened otherwise.
The problem isn’t conflict itself. It’s that most leaders don’t know how to navigate it skillfully, so they avoid it until small tensions become team-wide dysfunction.
But managing conflict is a leadership skill you can get good at – and to that end, we’re here to help.
Say hello to our new 5-Day Conflict Resolution Challenge – a practical, supportive series designed to help you recognize where tension is brewing, and give you simple, sustainable ways to address it before it derails your team’s performance and culture.
The challenge starts FRIDAY (September 5). Be sure you’re subscribed to participate.
What You’ll Get From This Challenge:
Each day of this 5-day experience tackles a specific aspect of conflict resolution for leaders. By the end, you’ll have built a comprehensive tool kit for recognizing and managing conflict in yourself and your team.
By participating, you’ll learn how to:
✅ Spot conflict early before it becomes a team crisis
✅ Address tension directly with conversation starters that work
✅ Give tough feedback without making people defensive
✅ Stay calm when conversations get heated
✅ Repair relationships after difficult moments
Here’s What to Expect:
Day 1: Spotting Conflict Early – Discover how to catch the subtle signals of brewing conflict before they turn into full-blown team dysfunction. You’ll learn to decode what these behaviors actually mean.
Day 2: Addressing Conflict Before It Escalates – Learn what to do once you spot early tension. We’ll give you simple conversation openers that address issues directly without making mountains out of molehills.
Day 3: Giving Negative Feedback Without Creating Conflict – Master how to frame difficult feedback so it feels constructive rather than personal, balancing honesty with empathy to avoid triggering defensiveness.
Day 4: Navigating Heated Moments – Develop techniques to stay calm under pressure and manage your own emotions, plus simple de-escalation strategies that redirect energy toward solutions.
Day 5: Repairing & Rebuilding After Conflict – Learn why follow-up matters more than the initial “fix” and how to close the loop so people feel respected and heard, preventing repeat conflicts.
How to Join This Challenge:
If you’re a paying subscriber, you’re already set – the challenge will arrive in your inbox automatically.
Free subscribers will have access to Day 1 and previews of subsequent days. To participate fully, you’ll need to upgrade your subscription.
Still a free subscriber? Take advantage of our back-to-work flash sale to save 32% on an annual subscription. But hurry - this offer ends September 5th.
Upgrading will give you access to this Conflict Resolution Challenge plus our complete leadership development archive, including articles on:
Leading with emotional intelligence
Navigating workplace change
Earning the respect of your team
Developing resilience as a leader
Managing up to your boss
Developing personal leadership skills
Leading remote (or hybrid) teams
Identifying personalities at work
Helping team members stay productive
Managing stress at work
Building critical thinking skills with a mindset audit
Working with people who share your personality type
See You Friday
I’m excited to tackle conflict resolution with you later this week! This challenge is designed to be practical, actionable, and simple to implement – even if you’re already dealing with team tension.
After the challenge, we’ll dive into the personality side of things and examine each personality trait pairing as it relates to workplace conflict. Should make for some deep discussions!
Talk soon,
Carly from the 16Personalities Team
P.S. This new series builds on the Conflict Style Cheat Sheet we just released to paying subscribers. The cheat sheet covers how each of the 16 personality types tends to react to conflict and gives you one tip for resolving conflict with each type. If you haven’t grabbed your copy yet, be sure to do so before the challenge starts.